Job description
AI Automation Manager
Company Overview
At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.Our team and culture make us unique — we’re driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted’s Rising 100 and LinkedIn's Top Startups, we’re here to help propel your career and together, make Moss a lasting success.
Job Summary
We’re looking for an AI Automation Manager to drive automation across Moss and help teams unlock real business impact through AI. Reporting directly to the COO, you’ll play a hands-on role in identifying opportunities, collecting requirements, building workflows, and driving adoption of our automation tools. As the expert in Moss’s AI and automation stack, you’ll partner with teams across the business to ensure they use AI effectively and efficiently. This is an execution-focused role where success is measured by the tangible business outcomes you deliver through automation.
Key Responsibilities
- AI Platform Setup & Enablement Lead the implementation and configuration of our AI orchestration platform (e.g., n8n or equivalent), in collaboration with Platform Engineering.Define guardrails, monitoring standards, and escalation paths for AI-powered workflows.
- Business Partnering & Workflow Design Collaborate with Finance, Operations, Sales, Risk, and other functions to identify high-value automation opportunities.Design, prototype, and co-implement AI-driven workflows—hands-on with low-code tools and prompts.Build reusable templates and playbooks to accelerate future automation.
- Performance Monitoring & ROI Define and track adoption and ROI metrics (time saved, error rates, automation reliability, business impact).Set up performance dashboards and feedback loops to continuously improve workflows.
- Governance & Guidelines Develop and communicate AI usage guidelines and guardrails, working closely with Legal, Compliance, and Security teams.Establish clear policies around human-in-the-loop requirements and responsible AI use.
- Adoption & Training Lead AI enablement initiatives: training sessions, workshops, and “AI champion” communities.Create internal content (guides, tutorials, showcases) to scale AI fluency across Moss.Act as an internal evangelist for AI, ensuring adoption is broad and sustainable.
Requirements / Qualifications
- Experience in business operations, process design, product management, or consulting.
- Technical fluency: Comfortable with low-code/no-code automation tools, APIs, and prompt design. You don’t need to be a software engineer, but you can build working automations.
- Strong understanding of business processes in at least one of Finance, Operations, or Revenue functions.
- Skilled in driving organizational change, adoption, and training programs.
- Ability to treat internal automations like products—prioritizing, iterating, and measuring success.
- Excellent stakeholder management and the ability to explain technical concepts to non-technical audiences.
Preferred Qualifications
- Experience in fintech, SaaS, or B2B tech is a plus.
Location
Berlin, Germany, Remote: False
Employment Type
Full Time
Salary & Benefits
Top-of-market compensation package, including equity. Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits. Unless stated otherwise, benefits apply to full-time positions (interns and working students receive a tailored package).
Equal Opportunity Statement
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