Job description
Senior Technical Product Manager
Company Overview
SumUp is a leading global fintech company committed to levelling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets, providing simple and affordable tools that help them manage payments, finance, and customer relationships. Our diverse team of over 3,000 SumUppers — representing more than 90 nationalities across 20 offices worldwide — is at the heart of our success.
Job Summary
The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role — it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming.
Key Responsibilities
- Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent
- Own the regulatory surface across multiple markets — monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers
- Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required
- Run lean, autonomous discovery — synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently
- Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately
Requirements / Qualifications
- Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets
- Strong ability to manage complex, multi-stakeholder environments — including Legal, AML, Compliance, Risk, and Operations — negotiating scope with credibility and care, and holding the line when it matters
- Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack
- Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning
- Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them
Location
Berlin, Germany
Employment Type
Full Time
Salary & Benefits
- Enrolment onto our Virtual Stock Option programme
- Annual L&D budget of €2000 and 10 paid days of educational leave
- 25 days of paid leave, plus one extra day per year of service (up to 35)
- Additional health insurance and life insurance
- On-site yoga and a co-sponsored Multisport card
- Tax-free food voucher program
- 1-month sabbatical after 3 years of service
Equal Opportunity Statement
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy.
