Senior Technical Product Manager, Item Navigation (Quick Commerce) (Remote)

Senior Technical Product Manager, Item Navigation (Quick Commerce)

About the company

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Senior Technical Product Manager to join the Item Navigation Domain on our journey to always deliver amazing experiences.

Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

Item Navigation domain within QC Merchandising is at the forefront of enabling customers to seamlessly find relevant products within our Q-Commerce Platforms. The Navigation squad is responsible for building a Tier 1 service that sits on a critical path between Global Services and products we build centrally, and our Global Platforms that consume the data for display to end customers. Our mission is to build reliable and scalable technical systems that maximize item discoverability within various category listings, collections, and navigation paths across different Shops and Partners in Q-Commerce. The team is responsible for the core services and APIs that power category browsing and item discovery through structured navigation, ensuring high performance and availability for millions of daily interactions. This involves managing large-scale data ingestion, processing, and serving infrastructure specifically for category and collection display.

We are seeking a strong Senior/Principal Technical Product Manager to lead the development of Tier 1 systems in the Navigation team, positioned within QC Merchandising value stream in the Commercial Tribe. You'll work closely with cross-functional teams, including engineering, data science, analytics, and platform teams, to define, prioritize, and deliver highly technical product solutions that directly impact user experience and business metrics related to category browsing and item discoverability within curated collections. You will be instrumental in shaping the technical architecture, data models, and API approaches for our core navigation systems, ensuring they are scalable, robust, and future-proof. A key aspect of this role is strong collaboration with product peers and stakeholders from other relevant teams and domains, such as Catalog, Content/PIM, AdTech, Item Ranking, and Promo Domain, to ensure a cohesive and optimal customer journey.

Key Responsibilities

• Drive the Technical Strategy & Roadmap for Navigation Systems: Define the vision and strategic roadmap for highly technical, data-driven systems that power category listings, curated collections, and other navigational assets across various real estates within the QC space. Ensure alignment with overall business objectives, merchandising opportunities, and customer experience goals. This includes identifying technical dependencies, anticipating future needs, and making informed trade-offs.
• Own Metrics & Performance: Establish and monitor success metrics related to navigation usage, item discoverability within categories, and conversion, ensuring data-driven decision-making and continuous optimization. You will co-define key performance indicators (KPIs) for system health, latency, and throughput, collaborating with engineering to ensure monitoring and alerting are robust.
• Partner with Engineering & Data Science: Collaborate closely with engineering and data science to implement scalable navigation systems and leverage data pipelines that support adaptive data strategies for displaying collections and categories. You will be expected to participate in technical design discussions, understand system architecture, challenge assumptions, and provide clear technical requirements.
• User-Centric Approach: Develop a deep understanding of customer journeys for discovery, identify opportunities to improve item discoverability within categories and collections, and translate user insights into actionable navigation strategies.
• Experimentation & Testing: Drive A/B testing and experimentation to validate hypotheses, optimize the presentation and discoverability of items through navigation, and assess the impact of new display strategies. You will also define and monitor the technical setup for experimentation, ensuring data integrity and reliable results.
• Cross-Functional Stakeholder Alignment: Partner with stakeholders across Platforms, Data, UX, AdTech, Catalog, Content/PIM, Item Ranking, Promo Domain, and commercial teams to align navigation strategies. You will be able to articulate complex technical concepts to non-technical audiences, influencing decision-making and building consensus.

Requirements / Qualifications

• Product & Domain Expertise: 5+ years in product management with a strong focus on highly technical data products that power search, category listings, collections, and navigation structures—ideally within Q-Commerce, e-commerce, or marketplace environments. You should demonstrate a proven ability to lead technical product initiatives from conception to launch.
• Technical Acumen & Leadership: Proven ability to build products that leverage large datasets and rigorous experimentation (A/B testing) to optimize discoverability and engagement within navigation paths. You should be comfortable driving technical conversations with engineering teams, understanding system architecture, API design, and data flow. Experience defining technical specifications and working with distributed systems is highly valued.
• Technical Fluency: Strong understanding of data pipelines and content aggregation logic; comfortable working closely with engineers, data scientists, and backend teams. You should be able to discuss trade-offs in technical implementations, understand the implications of different architectural choices, and guide the team towards scalable solutions for navigation display.
• Analytical Excellence: Skilled in SQL and data notebooks, with the ability to derive insights, define success metrics, and iterate rapidly in fast-paced, ambiguous settings. You can independently analyze data to identify technical issues and opportunities.
• User-Centered Thinking: Ability to translate customer behavior and insights into actionable product strategies that improve discovery and relevance through navigation.
• Influence & Communication: Track record of leading cross-functional teams, aligning diverse stakeholders (including AdTech, Catalog, Content/PIM, Item Ranking, and commercial teams), and clearly communicating complex ideas across technical and non-technical audiences. You can articulate the business value of technical initiatives and effectively manage expectations with various groups.

Preferred Qualifications

• Experience in Q-Commerce, e-commerce retail, or logistics.
• Bachelor’s degree in Data Science, Computer Science, or a related technical field, or equivalent practical experience.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape. Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

We offer 27 days holiday with an extra day on 2nd and 3rd year of service

We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses. Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses. Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

Equal Opportunity Statement

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.