Job description
Engineering Manager, AI Solution Engineering (f/m/x)
Company Overview
Founded in 2019, Workist is a Berlin-based AI scale-up. We provide cutting-edge AI Agents designed specifically to optimize the inside sales teams of manufacturing and wholesale companies. By automating complex B2B quotation and ordering workflows, our AI eliminates manual data entry and allows sales teams to focus on revenue-generating tasks.
Job Summary
As Engineering Manager, AI Solution Engineering, you lead a team of 5+ engineers who get our AI agents into production at our customers: Python-based integrations with SAP and other ERP systems, REST and SOAP APIs, data pipelines, and the configuration and rollout of our models inside complex enterprise environments. You own technical quality, architecture decisions, hiring, and the career development of your team.
Key Responsibilities
- Lead, coach, and develop a team of 5+ AI Solution Engineers, including regular 1:1s, career development, and performance feedback.
- Own hiring and team growth: define profiles, run interviews, and bring in additional AISEs in 2026.
- Set the team's ways of working and quality bar: onboarding, implementation playbooks, quality criteria, handover to Customer Success.
- Define and track the team's success metrics (e.g. time-to-value, customer go-live rate, implementation health).
- Be the voice of the AISE team in the leadership circle and partner closely with Product, Engineering, Sales, and Customer Success.
- Work directly on strategically important customer projects, from technical integration (ERP connectivity, API, import/export) through to go-live.
- Spot recurring patterns across customers together with Product & Engineering, and translate them into product improvements or new use cases.
- As tech lead, ensure quality and scalability: code reviews, architecture decisions, technical standards across the team.
- Act as the technical point of contact for customers pre- and post-sales, and ensure data privacy and compliance.
Requirements / Qualifications
- 3+ years of direct people-management experience for engineers, solution engineers, or a comparable technical team, with a clear track record of developing senior talent.
- You've been an engineer yourself and are technically deep enough to run code reviews, debug ERP integration issues, and discuss architecture with customers (active Python skills required, ideally experience with API integrations and ML/AI-adjacent systems).
- Experience in B2B SaaS or enterprise software with complex technical implementations (API integrations, ERP systems, or similar).
- Experience building processes, playbooks, or enablement for implementation, solution, or forward-deployed teams.
- You love the combination of leadership and hands-on work, and want to stay strong in both.
- Fluent English and German (C1+).
Location
Berlin, Berlin, Germany (On-site)
Employment Type
Full Time
Salary & Benefits
- Personal development budget of EUR 1,000.00 per year.
- Flexible working hours.
- Office, Remote & Workation options (4 weeks a year from abroad).
- Social Days for volunteer work.
- Deutschlandticket Job or JobRad allowance.
