Job description
Strategy & Operations Analyst, CEO Office
Company Overview
At SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage payments, finance and customer relationships. We are a passionate team that thrives on human connection, autonomy and the desire to constantly learn, guided by our values ‘Founder’s Mentality’, ‘Team First’ and ‘We Care’.
Job Summary
As SumUp scales, execution complexity increases—especially where work spans multiple teams and functions. This role exists to provide Strategy & Operations Managers with leverage through structured thinking, rigorous preparation, and reliable follow-through, so leadership decisions translate into action and issues are surfaced early. You will join the CEO Office and work closely with one or more Strategy & Operations Managers.
Key Responsibilities
- Support Strategy & Operations Managers in translating strategy into clear priorities, ownership, and execution plans
- Prepare materials for execution and performance cadences (e.g., priority reviews, QBRs), and help ensure forums are well-prepared and productive
- Structure ambiguous problems, synthesise inputs, and draft clear recommendations for senior stakeholders
- Track progress against priorities, surfacing risks, gaps, and dependencies early (before they become escalations)
- Drive follow-ups and ensure decisions translate into action, with clear owners and next steps
- Conduct ad-hoc analyses to inform trade-offs and leadership decisions
- Help document and standardise execution mechanisms over time as the Strategy & Operations Management function scales
- Collaborate with stakeholders across Product, Engineering, Design, Finance, People, and the CEO Office
Requirements / Qualifications
- Initial experience in business analysis, operations, strategy, consulting, or similar roles
- Strong analytical and problem-solving skills, and can turn messy inputs into clear outputs
- Ability to structure ambiguous problems and communicate clearly (written and verbal)
- High ownership mindset with strong follow-through—you reliably close loops and make progress visible
- Comfortable working cross-functionally without formal authority
- Structured thinker who enjoys simplifying complexity, and you learn quickly with intellectual curiosity
- Comfortable operating with ambiguity while execution systems are evolving, and you can balance detail with the bigger picture
Preferred Qualifications
- Exposure to Product or Engineering environments
- Experience supporting planning, OKRs, or performance/execution cadences
- Familiarity with basic BI tools, dashboards, or SQL
Location
Berlin, Germany
Employment Type
Full Time
Salary & Benefits
- Competitive compensation package and paid leave
- SumUp Sabbatical
- Employee Assistance Programme for mental health
- Fitness and language learning offers
- Budget for professional and personal development
