Staff Product Manager, Deel IT (Remote)

Staff Product Manager, Deel IT

Company Overview

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Job Summary

Deel IT manages the full device lifecycle for Deel’s global workforce—procurement, shipping, support, and returns—across 100+ countries and a network of 50+ couriers and suppliers. We’re hiring a Staff PM to own the Operations sub-team product surface. The engineering backlog is large and well-defined. The problems are understood. What’s needed is someone who can prioritise at pace, drive automation of manual processes across logistics and device lifecycle, and stay close to the data. This is an execution-heavy role, not a discovery-heavy one.

Key Responsibilities

• Own and prioritise the product roadmap for Deel IT Operations, driving delivery from a large engineering backlog with urgency and precision.
• Ship automation that removes humans from manual workflows—shipping label generation, real-time tracking aggregation, device condition documentation, and IT support resolution.
• Own the metrics that matter. Examples include on-time device delivery rate, ticket response time, and revenue per ops and engineering headcount. You define good, track it, and close the gap.
• Build reporting and early warning systems that surface SLA risk before it becomes a failure.
• Work daily with engineering, operations, and supplier teams—translating frontline complexity into prioritised, well-scoped work.
• Use AI tools actively in your day-to-day—research, synthesis, documentation, decision-making. This is an expectation, not a bonus.

Requirements / Qualifications

• 6+ years of product management experience, including at least 1 year in a Staff PM or equivalent senior IC role with lead-level scope and ownership.
• Systems thinker: you understand how teams, tools, and processes connect and find leverage points others miss.
• Execution-led: you’re close to the work, hold detail, drive delivery, and move fast without losing quality.
• Data fluent: comfortable with SQL, data platforms, and spreadsheets—you pull your own analysis and build your own views.
• Proven in fast-iterative environments at scale: ship, measure, learn, adjust—in environments where growth creates operational complexity.
• Active AI user: you use AI tools in your day-to-day work and can demonstrate it, not just describe it.

Preferred Qualifications

• Background in logistics, supply chain, or physical operations—fulfilment, device lifecycle, rider ops, or similar.
• Experience with supplier networks or multi-party operational systems.
• Exposure to internal tooling or non-customer-facing platform product work.

Location

EMEA (Remote)

Employment Type

Full Time

Salary & Benefits

• Stock grant opportunities dependent on your role, employment status and location.
• Additional perks and benefits based on your employment status and country.
• The flexibility of remote work, including optional WeWork access.

Equal Opportunity Statement

At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.