Job description
Senior AI Engineer (x/f/m)
Company Overview
We’re a B Corp company committed to build together the healthcare we all dream of. More than 2,900 Doctolibers in France, Germany, Italy, and the Netherlands are helping to improve the daily lives of care teams with a new generation of technologies and services.
Job Summary
We are looking for a Senior AI Engineer (Python) to join the Conversational AI (CAI) team in the Practice Efficiency domain. As a Senior AI Engineer, your mission will be to build and scale a new product in the Doctolib suite: our Phone Assistant, with the vision to revolutionize access to care for patients and day-to-day practice management for practitioners.
Key Responsibilities
- Design, ship, and operate production-grade agentic LLM systems that improve patient-practitioner interaction and streamline healthcare workflows
- Validate hypothesis with offline evaluation datasets and A/B tests on real traffic
- Partner with other machine learning teams to design and improve evaluation pipelines, security/safety guardrails, and metrics
- Develop and maintain core agentic capabilities, including memory, reasoning orchestration, and tool adapters, ensuring strong observability, fallback mechanisms, and fail-safe behaviors
- Own performance, observability, and security: monitoring dashboards, SLO/SLI, security posture
- Ensure privacy and security by design
- Contribute to cross-functional initiatives that shape Doctolib's future AI platform and best practices
Requirements / Qualifications
- 6+ years of experience as a software engineer, with significant experience using Python
- Track record of experience with the full lifecycle of an AI product at scale
- Understanding of software development life cycle best practices (automated testing, CI/CD, DevOps)
- Product-oriented mindset
- Focus on code quality and rigorous testing culture
- Eagerness to share knowledge through pair programming and mentoring
- Comfortable speaking & writing in English
Preferred Qualifications
- Experience with agentic systems in production
- Experience in the medical domain
Location
Berlin, Germany (Hybrid)
Employment Type
Full Time
Salary & Benefits
- Deutschlandticket (Germany-wide public transport pass)
- 28 vacation days + 1 additional day per year (up to 30)
- Work from abroad policy (up to 10 days/year)
- Company health insurance and pension scheme (bAV)
- Doctolib Parent Care program
- Mental health and coaching services via Moka.care
- Subsidized sports membership via Urban Sports Club
- Subsidized meal benefit
