Job description
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REAL ESTATE ASSISTANT
Company Overview
Mapletree Investments Corp. (Mapletree) A corporation founded in the Republic of the Philippines by a group of investments bankers, real estate brokers, an attorney and a marketing specialist, Mapletree Investments Corp. provide the finest real estate and consulting services based on the highest standard of ethics, values and client care. In so doing, Mapletree will earn the trust of its clients who will become lifelong partners and friends. The company success will always be measured by the satisfaction and the loyalty of its clients as well as the good values of the management, staff and agents.
Mission
To become a diversified regional investment company specialized in real estate solutions, investments opportunities and professional services in locations where the company identifies opportunities in order to achieve consistently increasing returns and growth to shareholders and clients.
Vision
To provide the finest real estate and investment banking services in the globe based on the highest standard of ethics, values and client care.
Job Summary
A Real Estate Assistant provides administrative, operational, and client support to real estate agents, brokers, and the team. The role helps ensure that property listings, client communications, documentation, and real estate transactions are handled efficiently and accurately.
Key Responsibilities
- Client Communication: Respond to inquiries from buyers, sellers, tenants, landlords, and other clients through phone calls, emails, and messaging platforms. Coordinate appointments, property viewings, and follow-ups.
- Property Listings: Prepare, update, and maintain property listings across relevant websites, social media platforms, and internal databases. Ensure that property information, photos, pricing, and availability are accurate and up to date.
- Transaction Support: Assist with the preparation, organization, and processing of documents related to property sales, purchases, leases, and other real estate transactions. Coordinate with clients, agents, brokers, and other parties to ensure requirements are completed on time.
- Scheduling & Coordination: Manage calendars and schedules for property viewings, meetings, inspections, client appointments, and other real estate activities.
- Lead Management: Receive and organize inquiries and leads, maintain client databases, record follow-ups, and assist real estate agents in tracking prospective buyers, sellers, tenants, and landlords.
- Administrative Support: Prepare reports, presentations, correspondence, forms, and other documents as needed. Assist with day-to-day administrative tasks to support the real estate team.
- Document & Record Keeping: Maintain organized and accurate digital and physical records of clients, property listings, contracts, transaction documents, and other real estate-related files.
- Marketing Support: Assist in preparing property marketing materials, social media posts, listing descriptions, brochures, and other promotional materials.
- Coordination with Third Parties: Communicate and coordinate with property owners, developers, banks, lawyers, contractors, photographers, and other service providers when necessary.
Requirements / Qualifications
- Education: A college degree in Real Estate Management is highly preferred. Graduates of Business Administration or other related fields are also encouraged to apply.
- Experience:
- Fresh graduates: Applicants who graduated with a degree in Real Estate Management may be considered for the position even without prior work experience.
- Other degree holders: Applicants with a degree in another field should have 2–3 years of relevant experience in real estate, leasing, property management, or administrative support.
- Technical Skills: Proficient in Microsoft Office, particularly Word and Excel.
- Communication Skills: Strong verbal and written communication skills, with the ability to communicate professionally with tenants, vendors, and property managers.
- Organizational Skills: Highly organized, detail-oriented, and capable of managing multiple tasks, deadlines, and property-related records.
- Problem-Solving: Able to identify issues, coordinate appropriate solutions, and follow through on tasks with minimal supervision.
Preferred Qualities
- Professional and customer-service oriented
- Detail-oriented and reliable
- Able to work independently and as part of a team
- Good time-management and follow-up skills
- Willing to learn and adapt to new property management systems and procedures
- Ability to maintain confidentiality and handle sensitive client and transaction information
- Results Oriented person
Perks and Benefits
- Medical
- Dental
- Parking
- SSS, Pag-IBIG, Philhealth
Application Process
Your application will include the following questions:
- What's your expected monthly basic salary?
- How many years' experience do you have as a Real Estate Assistant?
- Which of the following types of qualifications do you have?
