Project Manager (Professional Services) (Belgrade, Serbia)

Project Manager (Professional Services)

Company Overview

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

About the team The Professional Services team is built to ensure our customers get the most out of their JetBrains products through expert consultancy, deployment, custom development, and education. Join an entrepreneurial team with the backing of a world-class company. The Professional Services team is at an exciting, early stage of its development. This provides a unique opportunity for those who want to get involved. You'll have a great chance to implement your ideas, allowing you to help build, refine, and put your stamp on our processes. We maintain a lean structure that is far less layered and rigid than in most large enterprises. It promotes a high degree of autonomy and minimal bureaucracy, giving you the freedom to move fast and make a real impact. You will work directly with the world's most innovative companies – our client base includes 420 of the Fortune 500 – ensuring they maximize the value of their JetBrains investments.

Job Summary

We’re looking for a proactive and delivery‑focused Project Manager to join our Professional Services team. You’ll work across the full customer lifecycle with a primary focus on post‑sale delivery management, ensuring the successful implementation of custom solutions and the delivery of consultancy services. This role is ideal for someone who thrives in a hybrid environment that balances structure and agility, enjoys working directly with technical teams and customers, and has a strong track record of delivering software-related projects.

You will thrive in this role if you are: A structured yet flexible Project Manager, skilled in establishing efficient project governance and tracking mechanisms. An excellent communicator and relationship builder. A delivery‑driven professional who can manage multiple projects varying in service type and complexity.

Key Responsibilities

• Lead end‑to‑end project delivery for Professional Services engagements.
• Manage projects of multiple types, including consultancy, custom development, deployments, and migrations.
• Be responsible for project governance, risk management, and stakeholder communication.
• Track budgets and proactively identify upsell opportunities.
• Allocate resources from the available pool of implementation experts.
• Maintain strong customer satisfaction and ensure projects are delivered on time, within scope, and within budget.
• Participate in pre‑sales engagements by contributing to project scoping, effort estimation, and initial timeline creation.
• Collaborate with Sales, Customer Success, and Pre-Sales Engineers to ensure smooth handover into delivery.

Requirements / Qualifications

• Experience managing software-related projects, ideally in a customer-facing or consulting environment.
• Familiarity with standard project management tools and methodologies (such as Agile or hybrid).
• Excellent communication, stakeholder management, and reporting skills.
• A proven ability to manage delivery with remote or geographically distributed teams and customers.

Preferred Qualifications

• Experience supporting pre‑sales and estimations.
• Familiarity with custom software development, CI/CD pipelines, or developer tooling.
• Experience with AI agents, including the design and implementation of agentic workflows for project management use cases.
• Familiarity with the JetBrains product ecosystem or a technical background.

Location

Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia

Remote: False

Employment Type

Full Time

Equal Opportunity Statement

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