Job description
Product Controller (m/f/d)
Company Overview
At group.one, we support customers internationally—through our various brands and a team of over 1,500 motivated employees across diverse fields—in achieving online success. Whether through domains, websites, cloud servers, digital marketing support, or a Software-as-a-Service (SaaS) approach, we help our customers grow and evolve online. Drawing on decades of experience, we also support reselling activities in close collaboration with agencies, managed service providers, and service partners.
Job Summary
You make sure our products actually get used: that customers activate, stay, grow, and come back. You turn what customers do into clear, decision-ready insight for the product team, and you push for the changes that make customers more successful. This is a product role with a commercial edge, not a back-office finance or accounting role.
Key Responsibilities
- Be close to the customer and the product: Use our products yourself, talk to customers and customer-facing teams to understand what they are trying to achieve.
- Make product success measurable: Work hands-on in our data systems and BI tooling to capture product-usage and product-success data.
- Build and run the product KPI view across the customer lifecycle (activation, onboarding, adoption, engagement, retention, churn, and expansion).
- Be the commercial challenger for our partners: Manage commercial relationships with third-party partners and suppliers, including pricing, scope, and terms.
- Challenge and sharpen, don't just supply data: Form your own point of view on metrics and product improvements.
Requirements / Qualifications
- SaaS or subscription experience is a must.
- Genuine curiosity about customers and experience using the product yourself.
- Strong and hands-on with data: ability to define KPIs, read a funnel, and interpret metrics. Experience with tools like Omni.
- A commercial mindset and a solid business background (e.g., BWL degree or equivalent commercial experience).
- Initiative and hunger to flag problems and propose solutions.
- Strong collaborator across product, engineering, customer-facing, and finance teams.
- Fluent English. German is a welcome plus.
Location
Berlin, Germany (Hybrid)
Employment Type
Full-time
Salary & Benefits
- A highly motivated management team that embodies agile principles.
- Excellent development and career prospects.
- Permanent employment contract.
- Flexibility for your work-life balance: remote and home office work options available.
- Flextime.
- New, state-of-the-art offices at our location in the heart of Berlin.
- Support for your company pension scheme.
- Subsidized "JobRad" (company bike) leasing.
- Discounted Urban Sports Club membership.
- Unlimited fruit and drinks.
Equal Opportunity Statement
We are committed to an inclusive and safe environment free from discrimination and harassment. We welcome talent in all its diversity. Your gender, background, age, beliefs, or personal history do not determine your opportunities with us; what matters to us is mutual respect, personal appreciation, and the creation of a work environment where motivation and collaboration thrive.
