Job description
Frontier Agent Engineering Manager
Company Overview
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
Job Summary
We are looking for a technical and strategic Engineering Manager to lead our European Forward Deployed Engineering (FDE) team. You will be responsible for delivering high-impact GenAI solutions in production, leading a team that works directly with customers, and ensuring we solve real problems with clarity, speed, and excellence.
Key Responsibilities
- Lead, mentor, and grow a high-performing team of forward deployed engineers supporting enterprise GenAI initiatives.
- Set clear technical direction and foster a culture of ownership, speed, and trust.
- Work hands-on with customers to deeply understand and solve complex business and technical challenges.
- Scope, deliver, and guide the adoption of solutions by embedding directly with customer teams.
- Make smart tradeoffs between speed, scope, reusability, and bespoke solutions.
- Drive technical decisions and help the team navigate system integrations and architecture choices.
- Shape the product roadmap by translating customer needs into scalable platform improvements.
- Build internal tooling and shared capabilities to accelerate delivery across diverse use cases.
- Collaborate across engineering, product, and customer teams to streamline execution and reduce friction.
- Ensure fast, high-quality delivery of features, experiments, and customer launches.
- Provide strategic clarity to your team and attract, hire, and retain world-class engineering talent.
Requirements / Qualifications
- 3–5+ years of engineering management experience, ideally in high-growth tech environments with direct customer engagement.
- A strong engineering background and a track record of leading technical teams to deliver impactful products.
- Hands-on experience building or deploying AI-powered systems, with an understanding of how model behavior shapes user experience.
- A deep interest in Generative AI and a belief in its potential to transform enterprise workflows.
- Proven ability to make fast, sound decisions in high-pressure or ambiguous situations.
- The leadership presence to earn trust and respect from engineers, peers, and senior stakeholders.
- Strategic thinking with a clear ability to turn business goals into actionable engineering plans.
- Operational rigor in planning, prioritizing, and delivering complex software systems at scale.
- Experience with cloud infrastructure (AWS, GCP, or Azure), DevOps, and scalable platform architecture.
- Strong communication and collaboration skills, with the ability to align cross-functional teams toward common goals.
Location
Berlin, Germany (On-site)
Employment Type
Full Time
Equal Opportunity Statement
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
