Job description
Engineering Manager - Platform (f/m/d)
Company Overview
At Wire, we’re revolutionizing secure communication for businesses, governments, and critical infrastructure providers. Our end-to-end encrypted platform is built on a commitment to privacy and robust security, enabling organizations to collaborate confidently in a digital world. Join us and be a part of an innovative team that’s setting new standards in secure, user-centric communication.
We're building a secure, easy-to-use, and feature-rich communication tool with the latest technologies. We don't just create software — we're also impacting national and international committees. Our research and development occur at our Berlin headquarters and other locations in Europe and the USA, where we embrace diversity and adhere to the strictest data protection standards. We see regulations as a foundation supporting our commitment to secure our customer's communication.
Wire is the enterprise-class platform for secure, uncompromising digital collaboration. We partner with Government, Defense, and Public Sector agencies that prioritize security and confidentiality above all else. We also serve enterprise organizations that want to deliver digitally transformed employee and customer communications, while maintaining data protection, privacy, and compliance.Digital collaboration is at the heart of modern employee productivity and customer experience. Yet, the freedom of sharing afforded by collaboration puts sensitive data at risk like never before. Worse, the most common collaboration tools are developed by tech giants that actively work to expose and exploit your data, rather than protect it.As a pioneer and the world’s leading implementer of the Internet’s most scalable and performant encryption for group communication–the Messaging Layer Security (MLS), Wire is uniquely equipped to help your organization build a delightful digital workspace that keeps your sensitive data safe.
Job Summary
As an Engineering Manager Platform, you’ll be responsible for the end-to-end orchestration, advancements & stability of our production cloud. You will be the driver of our platform growth & innovation alongside leading a team of specialized engineers. You will be responsible for driving continual improvement, Operational excellence & driving initiatives to improve & elevate developer experience.
Key Responsibilities
- Accountable for Service availability & uptime. Meeting the needs of our service level agreements with customers.
- Experience in working in a fast-paced scaling environment ensuring reliability & ensuring teams are operationally prepared for Incident management, service & operational excellence.
- You will hold a leading role in defining, planning & executing against large scale Initiatives such as consolidation & Migration projects. In parallel to ensuring we maintain operational excellence.
- Ensure the platform & Operations Operating model scales with the demands for our technical & product roadmaps.
- Essential experience in design, operation, and continuous improvement of a large-scale Kubernetes environment.
- Proven experience in ensuring platform reliability, scalability, security, and developer productivity. Improving & enabling developer experience should be at the core of your strategic initiatives.
- Lead, mentor, and grow a team of talented SRE and DevOps engineers
- Set clear goals, provide regular feedback, and conduct performance evaluations
- Define and lay the foundation for Wire’s internal Developer Platform.
- Manage teams' demand & capacity needs
- Work closely with Wire’s Technical & Disciplines to shape and redefine our cloud platform, providing the foundation for a successful SaaS offering.
- Define & contribute towards Wire’s Platform vision & technical strategy in parallel to supporting the delivery & requirements for our product roadmap
- Ensure the reliability, availability, and performance of our platform and services.
- Continually improve existing monitoring, alerting, and incident response strategies.
- Continuously improve system architecture and infrastructure to handle growing scale and complexity.
- Collaborate across disciplines & scopes to enable scalable and reliable systems.
- Drive initiatives to optimize cloud spending
- Enhance the developer experience by streamlining existing development workflows, tools, and processes.
- Enable our Discipline & Scope teams to manage their CI/CD platforms (Tooling, principles & best practices).
- You will be responsible for driving clear requirements & roadmap items to support the cope team objectives & deliveries.
- Provide technical guidance and support to developers to help them overcome challenges and improve productivity.
- Advocate for best practices in coding, testing, and deployment.
Requirements / Qualifications
- Seniority & Experience: 5-7+ years of Engineering Management experience, leading our technology roadmap and guiding our team. This role is operational, requiring experience in both technology and people leadership.
- Technical Expertise: 5-7+ years of experience with Kubernetes.
- Technical Expertise: 5-7+ years of experience with Hyperscalers: AWS (mandatory)
Preferred Qualifications
- Experience with other European cloud providers
- Hybrid/multi-cloud operations
- Tooling / Tech stack GitOps and IaC: Terraform, ArgoCD Databases: Cassandra, PostgreSQL, Pulsar, Redis
Location
Berlin, Germany (with potential flexibility for remote/hybrid work)
Employment Type
Full Time
Salary & Benefits
- competitive salary packages
- performance bonuses
- extensive professional development opportunities
- supportive work-life balance with perks like flexible working arrangements
- vibrant office culture in Berlin
