Job description
Engineering Manager, Observability
Company Overview
We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.
Job Summary
We are looking for a skilled Engineering Manager to lead our Observability team. This is a critical role focused on providing observability solutions for all customers. You will report to the Head of Platform, working closely with your engineering team and product manager to drive revenue through three core responsibilities: Operational Excellence, Customer Satisfaction, and Product Differentiation.
Key Responsibilities
- Strategic Planning: Partner with the Product Manager and Domain Head to create the team's roadmap, balancing business growth with essential engineering initiatives. Ability to identify technical debt, and balance innovation with stability is vital.
- Project Management: Oversee the team's backlog and projects, providing clear, timely, and actionable updates to stakeholders on progress and potential blockers.
- Leadership & Delivery: Champion a culture of urgency and ownership to deliver impactful results. You'll be accountable for the team's delivery in all aspects, including quality, security, and reliability.
- Team Enablement: Empower your team to act as "product custodians" by consistently addressing foundational and production issues.
- Performance & Development: Provide clear goals and feedback to manage expectations and drive both individual and team performance.
- Team Facilitation: Lead team meetings, such as planning sessions and retrospectives, to continuously improve workflows and delivery.
- Culture Building: Foster a psychologically safe, high-trust environment where curiosity and healthy debate are encouraged.
- Collaboration: Ensure effective communication and collaboration both within the team and across the wider organization.
Requirements / Qualifications
- Leadership skills: Proven track record of leading diverse teams, from junior to senior engineers, to successfully deliver software products.
- Product Thinking: A strong product sense that enables your team to design innovative, cloud-native products that stay ahead of the curve.
- Communication: Excellent communication skills in English, with the ability to effectively engage directly with customers.
- Adaptability: The ability to bring order and clarity to a dynamic, ambiguous environment.
- Team Building: Experience in recruiting engineering talent and a deep understanding of what it takes to build and retain high-performing teams.
- Agile Expertise: Experience with agile software development methodologies.
- Observability: Extensive experience with observability concepts on a big scale, including SLAs, SLOs, and SLIs.
- Database Concepts: Strong knowledge of database fundamentals (OLAP vs. OLTP, persistence, replication, and clustering). Experience with ClickHouse specifically regarding logs, metrics, and OpenTelemetry is highly desirable.
- Distributed Systems: Experience in building and designing distributed systems in a cloud environment.
- Tools: A good grasp of monitoring and observability tools like Prometheus, Grafana, and OpenTelemetry.
- SQL Proficiency: The ability to work with SQL to interact with our platform's master database.
- Release & Quality: Deep understanding of release management and testing best practices.
Location
Berlin, Germany (Hybrid)
Employment Type
Full Time
Salary & Benefits
- Participate in Aiven’s equity plan.
- Hybrid work policy.
- Professional Development Plan budget.
- Holistic wellbeing support through our global Employee Assistance Program.
- Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time).
Equal Opportunity Statement
Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes.
