Job description
Engineering Manager / Lead Software Development (gn) Microsoft Dynamics 365 | CRM
Company Overview
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology.
Job Summary
Do you enjoy leading high-performing engineering and consulting teams to build impactful CRM solutions? Are you passionate about modern platform engineering using Microsoft Dynamics 365 | Sales & Customer Service? Do you thrive in an agile, international environment where innovation and accountability drive success? As our new Engineering Manager (gn) Dynamics 365 | Sales & Customer Service, your mission will be to elevate engineering excellence, drive platform maturity, and deliver reliable, high‑impact CRM solutions that support our global Sales organization.
Key Responsibilities
- Lead, develop and grow a global team of software engineers and technical consultants working on our Dynamics 365 | Sales & Customer Service platform
- Drive the strategic evolution of our Dynamics 365 | Sales & Customer Service platform by developing forward‑looking concepts - including the integration of innovations such as AI - to ensure the CRM landscape scales with SoftwareOne’s future growth
- Establish and continuously improve software engineering processes and ensure adherence to quality standards
- Contribute hands‑on to design, implementation, documentation and testing
- Collaborate closely with Product Management, Product Owners and, where needed, external partners to deliver impactful solutions
Requirements / Qualifications
- Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments
- Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365 | Sales & Customer Service and Power Platform
- Experience designing and implementing sales processes using Dynamics 365 | Sales & Customer Service
- Familiarity with agile software development practices (SCRUM, Kanban)
- Excellent communication skills (English on C-Level), analytical mindset, and a structured, solution-oriented workstyle
Location
Germany (preferred Leipzig or Berlin area) or Belgrad, Serbia | Work arrangement: Hybrid
Employment Type
Full-time
Salary & Benefits
- An internal IT department that breaks the stereotypes
- A modern technology environment working with the latest Microsoft technologies
- Agile ways of working, including SCRUM and Kanban
- International collaboration with global engineering and consulting teams
- Opportunity to help shape and improve engineering processes with real impact
- A role that enables you to stay hands‑on in design, implementation, documentation, and testing
- Close partnership with Product Management and Product Owners
- A highly engaged and efficient team environment
- Clear opportunities for learning, growth and expanding scope
- A company that invests heavily in talent and training
