Engineering Manager (f/m/x) - remote (Remote)

Engineering Manager (f/m/x) - remote

Company Overview

Founded in 2017, we're Europe's fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV - all this while being profitable. With beautiful headquarters in Vienna, a remote-first culture, and up to two months of workation per year, Refurbed’s 250 employees enjoy flexibility and autonomy. We've been recognized for three consecutive years as the Top DACH Employer by Kununu.

Our mission is to empower customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions - join us to make consumption more sustainable!

Job Summary

We are seeking an Engineering Manager (f/m/x) to lead our Customer Success and Delivery & Returns. You will build high-performing engineering teams, ensure technical excellence, and partner with product and business to deliver reliable, impactful solutions that improve the customer experience end to end.

Our technology stack includes Go, gRPC, PostgreSQL, Redis, and RabbitMQ on the backend, with infrastructure running on Google Cloud Platform and orchestrated with Kubernetes.

Key Responsibilities

• Manage and support engineers across the Customer Success and Delivery & Returns teams, ensuring they have a clear mission, and healthy processes
• Conduct regular 1:1s, mentor engineers, and support their personal and professional growth
• Build psychological safety, enable ownership, and help team members unlock their potential
• Facilitate technical discussions, architecture reviews, and design decisions to ensure reliability, scalability, and maintainability
• Ensure your teams produce high-quality engineering outcomes by promoting best practices and establishing clear quality standards
• Occasionally contribute to code reviews or smaller technical tasks when needed
• Work closely with Product and cross-functional partners to define goals, shape roadmaps, and ensure predictable execution
• Identify and resolve blockers, surface risks early, and maintain a productive environment
• Contribute to company and squad-level planning, influencing both short- and long-term strategies
• Maintain strong communication loops with your manager, engineering leadership, and stakeholders
• Strengthen the engineering culture through feedback, knowledge sharing, documentation, and leading by example

Requirements / Qualifications

• Strong, trusted engineering leader with 4+ years of experience managing senior backend and frontend engineers
• Proven ability to develop, mentor, and retain engineering talent, as well as manage performance
• Solid understanding of backend systems, distributed architectures, and scalable service design
• Strong understanding of SQL, relational database concepts, and modern backend practices
• Experience thriving in remote, distributed and cross-functional environments
• Excellent English skills and based in a European time zone
• Degree in Computer Science or related field (or equivalent experience)
• Valid right to work in Europe (including UK)

Location

EMEA (Remote)

Employment Type

Full Time

Salary & Benefits

• Learning budget for professional development
• Partnership with Likeminded for mental health and personal growth
• Flexible remote-first working culture
• Office in Vienna available
• Office weeks three times a year for team building