Director of Product, IT (San Francisco, CA; New York, NY)

Director of Product, IT

Company Overview

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We’re hiring a Director of Product to help lead Rippling’s IT business: device management, identity & access management, AI governance, ITSM, automated compliance, and inventory management. You’ll own strategy and execution across a broad product surface, hire and develop exceptional PMs, and partner directly with engineering, design, sales, marketing, and customer-facing teams to build products that define the next generation of IT. The world of IT has changed. Employees now work across a sprawling set of devices, apps, permissions, data, AI tools, and automated agents. The old IT stack — MDM, identity, ticketing, inventory, compliance, and access governance as separate systems — creates fragmentation exactly where companies need control. Rippling IT is the IT infrastructure for the AI era: one platform that unifies identity, devices, inventory, support, AI governance, and compliance on a single data graph, so policy is set once and enforced everywhere. This is one of Rippling’s most strategic and fastest-growing businesses, and we’re looking for a product leader who can scale both the product and the team behind it.

What you will do

• Own product strategy and execution for major parts of Rippling’s IT suite across device management, identity & access management, AI governance, ITSM, automated compliance, and inventory management
• Hire, develop, and lead a high-performing team of product managers, raising the bar for product judgment, customer empathy, velocity, and craft
• Define the next generation of IT products for a world shaped by AI, automation, distributed work, and increasing security and compliance expectations
• Partner deeply with engineering and design to build products that solve complex customer problems with simple, powerful workflows
• Work closely with GTM teams to understand customer needs, sharpen positioning, drive adoption, and scale the business
• Be a thought partner to the IT GM and senior leadership on product strategy, org design, sequencing, and long-term platform bets
• Develop a clear point of view on how AI will change IT, security, governance, and the way companies manage their workforce systems

What you will need

• Deep product leadership experience building and scaling complex products
• A track record of hiring, growing, and leading high-performing product teams
• Excellent product taste and systems thinking: you can turn complex workflows, edge cases, and platform constraints into elegant customer experiences
• High clock speed, strong ownership, and a bias toward action

Nice to have

• Strong IT, infrastructure, security, or compliance buyer empathy. You understand the world of IT admins, CIOs, CISOs, and the teams who operate mission-critical systems

Salary & Benefits

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

Equal Opportunity Statement

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]

Working Style

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.