Job description
Commercial Operations Analyst (all genders)
Company Overview
Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more.
Job Summary
As a Commercial Operations Analyst at Lucanet, you will play a pivotal role in the Revenue Architecture & Operations team. You will be responsible for driving deal quality, velocity, and commercial discipline through scalable Deal Desk operations and consistent enforcement of pricing and approval policies across all markets.
Key Responsibilities
- Manage daily Deal Desk operations including quote reviews, pricing support, approval case management, and proactive deal owner guidance
- Own and continuously improve CPQ workflows, validations, and guardrails to reduce errors, rework, and deal cycle friction
- Facilitate Deal Desk office hours and serve as the primary point of contact for deal owners with commercial questions
- Support manual quote creation and complex deal structuring for non-standard scenarios
- Monitor deal quality patterns and proactively identify recurring issues for systemic resolution
- Support design and implementation of multi-level approval processes
- Maintain and enforce unified commercial policies across all markets
- Support mapping, documentation, and optimization of revenue processes across GTM functions
- Assist in designing and implementing SLAs and performance standards
- Support packaging and pricing operationalization in Salesforce CPQ
- Create and maintain Deal Desk playbooks, templates, and standard operating procedures
Requirements / Qualifications
- Bachelor’s degree in Business Administration, Finance, Economics, or related field
- 2–4 years of experience in Deal Desk, Sales Operations, Commercial Operations, Revenue Operations, or a related analytical/operations role, ideally in B2B SaaS environments
- Understanding of B2B SaaS commercial models
- Strong proficiency in Salesforce, particularly the quote object, approval processes, and CPQ
- Analytical capabilities to identify deal quality patterns and process bottlenecks
- Experience with commercial reporting, deal analytics, and process performance measurement
- Fluent English (written and verbal)
Location
Germany, Remote: True
Employment Type
Full Time
Equal Opportunity Statement
At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are.
