Job description
BPO Chat Support Executive
Company Overview
VitalTech Solutions Pvt Ltd.
Job Summary
Work Location – Mohali (Pb.)
Shift – Night Shifts
Work Schedule – 5 Days working
Qualification : Any Graduate can apply !
Looking for Immediate joiners !
Key Responsibilities
- Chat and Email coordination with customers
- Effective communication via mail/chat
- Assist digital team with online campaigns.
- Protecting brand image and reputation in the market.
- Provide real-time support
- Escalating to relevant team(s) internally and/or externally
Requirements / Qualifications
- Good communication (verbal & written)
- Proficiency with MS Office particularly MS Excel
- Customer-centric attitude
Employment Type
Full-time, Permanent
Salary & Benefits
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule
Night shift
Supplemental Pay
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus