Application Support Specialist (Remote)

Application Support Specialist

About the job

Application Support SpecialistRemote / CET Time ZoneFluency in German / French and English

This is an opportunity for an Application Support Specialist to join an international business, as it continues its expansion into Europe.

You will play a key role in supporting the technology and systems that power the business in a role that combines Level Two Support, Technical Business Analysis, and QA, with a primary focus on bug triage, understanding issues, and coordinating with Level Three Support for fixes.

This is a fast-paced environment with a startup mentality, and you’ll need to be comfortable with autonomy and have the ability to work independently.

Key Responsibilities

• Application Support (Level 2/3), Business Analysis, Quality Assurance
• Microsoft Dynamics 365 or Salesforce and e-commerce platforms
• Hands-on experience supporting SaaS business tools (marketing, translation, compliance) such as Iterable, Smartling and Iubenda.
• QA knowledge (functional, regression, integration testing).
• Experience working in Agile/Scrum environments with tools such as Jira or Azure DevOps.
• Fluency in German, French, and English (written and spoken)
• Insurance, Fintech or similar Regulated Industries
• Knowledge of SQL, APIs, System Integrations
• Multi country system rollouts This is a fully remote role working within in the CET time zone and location preference is Czech Republic, Slovakia, Poland, Germany, Switzerland, Belgium or UK.

It’s an exciting time to join the business and a great opportunity to progress your career as the expansion continues.

About the company

Maxwell Bond is more than a recruitment agency; we are a strategic partner committed to maximising people's potential. Our purpose goes beyond traditional recruitment, driving us to empower both clients and candidates to thrive in their respective endeavours. Whether you're a forward-thinking organisation seeking top-tier talent or a skilled professional navigating career opportunities, Maxwell Bond is here to catalyse success.