AI Product Analyst Intern (Remote)

AI Product Analyst Intern

About the company

SquadStack 47,764 followers Technology, Information and Internet 201-500 employees 765 on LinkedIn At SquadStack, we are rebuilding the contact center for the AI era. Our platform combines the most human-like Voice AI agents, human expertise, and intelligent workflow orchestration to power seamless customer conversations, boost conversions, enhance experiences, and eliminate revenue leakage for leading consumer brands.We help enterprises scale and manage customer engagement across sales and support, covering the entire customer lifecycle. From lead qualification and consultative telesales to onboarding, query resolution, feedback, and re-engagement, we power over 750,000 interactions daily with 90% connectivity, 40% increase in conversions, and 3x cost reduction.We work with 50+ leading brands, including AngelOne, Zepto, Swiggy, Tata Digital, Eureka Forbes, Delhivery, TATA AIG, Kotak Securities, Redbus, BharatPe, and Amity University.Whether it is accelerating sales, improving NPS, or closing revenue gaps, SquadStack turns every customer interaction into measurable business growth.We are not just optimizing contact centers. We are transforming them into intelligent, customer-centric growth engines built for the next decade of enterprise success.

Job Summary

Convert business goals into agentic workflows by designing and iterating on conversation flows and logicWrite and test prompts that bring out the best from LLMs in a voice-first context.Evaluate, debug, and improve voicebot performance using structured test cases and success metrics.Work closely with engineering, data, sales, and marketing to align voice AI Agent behavior with real customer use cases.Build tools, prompt templates, and reusable components to scale development efficiently.Document strategies and continuously improve based on data insights and user feedback.

Key Responsibilities

• Convert business goals into agentic workflows by designing and iterating on conversation flows and logic
• Write and test prompts that bring out the best from LLMs in a voice-first context.
• Evaluate, debug, and improve voicebot performance using structured test cases and success metrics.
• Work closely with engineering, data, sales, and marketing to align voice AI Agent behavior with real customer use cases.
• Build tools, prompt templates, and reusable components to scale development efficiently.
• Document strategies and continuously improve based on data insights and user feedback.

Requirements / Qualifications

• Solid understanding of LLMs and prompt engineering — including few-shot, zero-shot, role prompting, and persona shaping.
• Comfort with Python and SQL to prototype, automate tests, and analyze conversational data.
• Strong written and verbal communication in English and Hindi (you’ll write for real people, not robots).
• A strong sense of ownership and entrepreneurial mindset — you move fast, ask the right questions, and find your own path when needed.
• A self-starter mindset — you're a “manager of one” who can take ownership and drive outcomes.
• Ability to analyze business requirements and translate them into smart, human-like conversational agents.

Preferred Qualifications

• Recent graduate in Computer Science, Data Science, Linguistics, AI, Product Design, or a related field.
• Exposure to large language models (LLMs) like ChatGPT, Claude, Gemini, or similar - academic, personal, or internship projects are welcome.
• Basic proficiency in Python - able to call APIs, write scripts, or analyze data.
• Working knowledge of SQL - able to run queries to explore or report on data.
• Passion for AI, voice tech, or conversational UX - you’ve played with bots,experimented with prompts, or imagined how a smart assistant should talk.
• 0-2 years of experience working in similar roles & projects

Location

Noida, Uttar Pradesh, India Remote: Off

Employment Type

Other

Salary & Benefits

Stipend: Competitive!

Equal Opportunity Statement

SquadStack.ai is committed to a diverse and inclusive workplace. SquadStack.ai is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.