F&B Associate

o ensure that at all times the service sequence in the restaurant is followed.  

• To seat the guests and present them with the menus.  

• To take F&B orders from the guests in the standard manner and should be able to offer suggestions.  

• Conduct cash handling.  

• Responsible for the maintenance of service equipment  

• To know all the reservations of the day.  

• To coordinate with the respective kitchens  

• To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients.  

• To know all the events of the day.  

• To meet all the guests before the event and check the details  

• To identify regular customers and VIP accounts.  

• To make efforts to minimize food costs and other related costs  

• To solicit feedback from event coordinator on the quality of food/service after every function.  

• Participate in any training and / or development programs.  

• Project a positive and motivated attitude.  

• Handle guest or other TM’s inquiries in a courteous and efficient manner.  

• Report all guest complaints or problems to immediate superior